Refund policy

Replacement requests are accepted only if the product pack is sealed and unopened.
Opened, unsealed, or tampered packs will not be replaced
Please record an unboxing video; it is required for return or replacement requests..
Clear photos of the product are mandatory while requesting a replacement.
Our team will review the images and approve the replacement only if the product is found undamaged.
The final decision regarding replacement will be taken by our team
if u want to cancle order at this time contact us we are available at your service

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FAQ

Why caffix ?

Most cold coffees are filled with shortcuts. Caffix isn't. Made with real ingredients, real coffee, zero preservatives, and zero artificial flavours, Caffix brings you the true taste of cold coffee—cleaner, richer, and crafted for a new generation of coffee lovers.

How do I prepare a perfect glass of Caffix cold coffee?

Making the perfect Caffix is as easy as Scoop, Mix, Sip! 🧊

Add 3 scoops of Caffix to 180ml of chilled milk for a rich and creamy café-style cold coffee. Prefer it stronger? Mix it with cold water for a refreshing black cold coffee. Stir or shake well, toss in a few ice cubes, and... wow! Your smooth, delicious cold coffee is ready in seconds.

How many glasses can I make from one pack?

That's 5 perfectly chilled glasses of Caffix from a single pack—enough to fuel your week, share with friends, or keep all to yourself.

Can I use Caffix with both hot and cold milk?

Absolutely! Caffix works perfectly with both hot and cold milk. No extra sugar, no thickeners, and no unnecessary additives needed—just add Caffix to your milk or water, mix well, and enjoy a delicious coffee experience in seconds.

How should I store the product after opening?

Keep your Caffix fresh, just like the first scoop. Store it in a cool, dry place away from direct sunlight, and always seal it in the airtight jar provided. A little care keeps every cup rich, aromatic, and ready to impress.

Is Caffix suitable for cafés, restaurants, and bulk orders?

Absolutely! Caffix is trusted by cafés, restaurants, and hospitality businesses looking for a quick, consistent, and delicious coffee solution. We offer bulk orders starting from just 500g, making it easy for businesses of all sizes to serve great coffee with confidence.

What is the shelf life of Caffix premix?

Caffix stays fresh for up to 9 months when stored properly. Keep it in the airtight jar provided and store it in a cool, dry place away from direct sunlight to enjoy the best flavour, aroma, and quality in every scoop.

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